P. O. Box 548
7201 Corporate Center Drive, Hanover, MD 21076 - 0548
[Dept. of Transportation Building, 7201 Corporate Center Drive, Hanover, Maryland] Appointed by the Governor with Senate advice and consent, the Secretary of Transportation heads the Department. The Secretary chairs the Maryland Aviation Commission, the Maryland Electric Vehicle Infrastructure Council, the Maryland Port Commission, the Maryland Transportation Authority, and the Executive Committee of the Transportation Enhancements Program, and co-chairs the Executive Committee for Dredged Material Management Plans. The Secretary also serves on the Governor's Executive Council; the Governor's Subcabinet for International Affairs; the Maryland Subcabinet for Public-Private Partnerships; and the Smart Growth Subcabinet.

Dept. of Transportation Building, 7201 Corporate Center Drive, Hanover, Maryland, May 2009. Photo by Diane F. Evartt.

The Secretary of Transportation is a member of the Interagency Committee on Aging Services; the Asbestos Oversight Committee; the Baltimore Regional Transportation Board; the Capital Debt Affordability Committee; the Climate Change Commission; the Coast Smart Council; the Critical Area Commission for the Chesapeake and Atlantic Coastal Bays; the Task Force on the Disposition of the Crownsville Hospital Center Property; the Commission on State Debt; the Interagency Disabilities Board; the Maryland Economic Development Assistance Authority; the Maryland Economic Development Corporation; the Commission on Environmental Justice and Sustainable Communities; the Maryland Green Building Council; the Maryland Green Purchasing Committee; the Maryland Heritage Areas Authority; the Maryland Advisory Council on Historic Preservation; the Governor's Interagency Council on Homelessness; the State Coordinating Committee for Human Services Transportation; the Statewide Interoperability Executive Committee; the Statewide Interoperability Radio Control Board; the Invasive Plants Advisory Committee; the Maryland Military Installation Council; the Interdepartmental Advisory Committee for Minority Affairs; the Council on Open Data; the Patuxent River Commission; the Procurement Advisory Council; the Task Force to Study Small and Minority Design Firm Participation in State Procurement; the Interagency Committee on Specialized Transportation; the State Center Executive Committee; the Maryland Sustainable Growth Commission; the Transportation Professional Services Selection Board; the Maryland War of 1812 Bicentennial Commission; and the Washington Suburban Transit Commission.

Under direction of the Secretary, the Department of Transportation oversees five administrations: Aviation, State Highway, Motor Vehicle, Port, and Transit. The other component of Maryland's transportation system is the Maryland Transportation Authority. Although chaired by the Secretary, it is not overseen by the Department.

Advising the Secretary on transportation matters are the Board of Airport Zoning Appeals; the Citizens Committee for the Enhancement of Communities Surrounding Baltimore-Washington International Thurgood Marshall Airport; the Minority Business Enterprise Advisory Committee; the Maryland Transportation Commission; the Advisory Committee on Transportation Goals, Benchmarks, and Indicators; the Transportation Professional Services Selection Board; and the State Roads Commission (Code Transportation Article, secs. 2-101 through 2-103).

Within the Office of Secretary, one deputy secretary heads Operations, while the other deputy secretary is responsible for Policy, Planning, and Enterprise Services.

Four offices report directly to the Secretary: Audits; Finance; General Counsel; and Public Affairs. The Office of Secretary also is aided by six boards and committees.


Headed by a Deputy Secretary, Policy, Planning, and Enterprise Services formed in February 2015 from the former Planning and Project Management.

Policy, Planning, and Enterprise Services oversees Policy Analysis and Planning, as well as eight offices: Diversity and Equity; Fleet, Facilities, and Administrative Services; Government Affairs; Human Resources; Minority Business Enterprise; Planning and Capital Programming; Real Estate and Economic Development; and Transportation Technology Services.


The Office of Diversity and Equity assures Departmental compliance with all federal and State civil rights and nondiscrimination laws.


The Office of Minority Business Enterprise certifies businesses for participation in the State's Minority Business Enterprise Program and the federal Disadvantaged Business Enterprise Program. Designated by the Board of Public Works, the Office is the only State agency to make such certifications.

Established in 1978, the Minority Business Enterprise Program encourages minority-owned businesses to participate in the State procurement process (Chapter 575, Acts of 1978). At least 25% of contracts awarded by State agencies are reserved for businesses certified by the Office. To be eligible, a business must be at least 51% -owned and -controlled by one or more socially and economically disadvantaged persons who may be African-American, Hispanic-American, Asian-American, Native American, female, or disabled. Further, a business must meet eligibility requirements for personal net worth.

The Office maintains the MBE Internet Directory, a listing of businesses certified by the Office. In addition, the Office coordinates and administers the Department's Minority Business Enterprise Program and the Disadvantaged Business Enterprise Program.

The Office of Planning and Capital Programming started as the Office of Planning, and adopted its present name in October 2007.

For the Department, the Office is responsible for planning, including capital planning, regional planning, and related programs, such as air quality attainment, bicycle and pedestrian access, community enhancements, and transit-oriented development. The Office also oversees the Consolidated Transportation Program, which functions as a draft six-year transportation budget. Annually, the Program lists and describes in detail those capital transportation projects proposed for construction or development and evaluation for the next six years.

Further, the Office partners with Maryland's six designated metropolitan planning orgainzations, which are the regional agencies responsible for transportation planning. They include the Baltimore Regional Transportation Board; the Cumberland Area Metropolitan Planning Organization; the Hagerstown-Eastern Panhandle Metropolitan Planning Organization; the National Capital Region Transportation Planning Board; the Salisbury-Wicomico Metropolitan Planning Organization; and the Wilmington Area Planning Council. The Office also works with Maryland's seven regional planning councils: the Baltimore Metropolitan Council; the Metropolitan Washington Council of Governments; the Mid-Shore Regional Council; the Tri-County Council for the Lower Eastern Shore of Maryland; the Tri-County Council for Southern Maryland; the Tri-County Council for Western Maryland; and the Upper Shore Regional Council.

The Office of Real Estate and Economic Development began as the Office of Real Estate, and reorganized under its present name in October 2015.

Primarily, the Office is responsible for disposing of excess real estate owned by the Department of Transportation. The Office also promotes transit-oriented and Port of Baltimore-related development.

The Office of Transportation Technology Services develops, coordinates, and implements information technology services to meet Department needs. For the Department, the Office provides centralized computing and network infrastructure services.


Headed by a Deputy Secretary, Operations originated in August 2013 as Administration and Operations. Formerly responsible for Administration and four offices: Finance; Human Resources; Procurement; and Transportation Technology Services, it restructured as Operations in February 2015.

Operations is responsible for five administrations: Aviation, State Highway, Motor Vehicle, Port, and Transit. It also is aided by three offices: Homeland Security, Procurement, and Risk Management and Safety.

Under Operations, the Office of Homeland Security oversees Emergency Services and Homeland Security for the Department.

For the Department of Transportation, the Office of Procurement procures nearly two billion dollars worth of goods and services, ranging from license plate stickers to multi-million dollar container cranes for the Maryland Port Administration.

The Office of Risk Management and Safety is responsible for rail transit safety and security oversight in Maryland. This oversight extends to both the Maryland Transit Administration and the Washington Metropolitan Area Transit Authority.


[photo, Terminal Building entrance, BWI-Thurgood Marshall Airport, Maryland] Established in 1994, the Maryland Aviation Commission oversees the Maryland Aviation Administration (Chapter 457, Acts of 1994). The Commission establishes policies for BWI Airport and approves policies and regulations for the operation of Martin State Airport and for major capital projects of the Administration.

The Commission includes nine voting members. Eight are named to three-year terms by the Governor with Senate advice and consent. The Secretary of Transportation serves as chair, and the Secretary of Business and Economic Development is an ex officio, nonvoting member (Code Transportation Article, sec. 5-201).

Terminal Building entrance, BWI-Thurgood Marshall Airport, Maryland, September 2008. Photo by Diane F. Evartt.


BWI Thurgood Marshall Airport, P. O. Box 8766, Terminal Building, 3rd floor, BWI Airport, MD 21240 - 8766

Martin State Airport, P. O. Box 1, 701 Wilson Point Road, Baltimore, MD 21220 - 0001

The Maryland Aviation Administration originated in 1929 when the State Aviation Commission was established (Chapter 318, Acts of 1929). The State Aviation Administration replaced the Commission and became a unit of the Department of Transportation in 1971 (Chapter 526, Acts of 1970). The Administration was renamed in 1989 as the Maryland Aviation Administration (Chapter 108, Acts of 1990). Under direction of the Maryland Aviation Commission since 1994, the Administration develops and operates airports and fosters and regulates aeronautical activity within the State.

Baltimore/Washington International (BWI) Thurgood Marshall Airport, the State's major air carrier facility, is operated by the Administration. The Airport started as Friendship International Airport, which began operation in 1950. From Baltimore City, the State was authorized to purchase Friendship International Airport in 1972 (Chapter 180, Acts of 1972). The Airport was renamed Baltimore/Washington International (BWI) Airport in 1973 and became Baltimore/Washington International (BWI) Thurgood Marshall Airport on October 1, 2005 (Chapter 442, Acts of 2005). The Administration also supervises the operation of the Martin State Airport in Baltimore County. Martin was purchased by the State in 1975.

For safety, the Administration inspects and licenses commercial airports, air schools, and air school instructors. It fosters safety in aviation through educational seminars for pilots and mechanics, and through its publications, including a combined Maryland airports directory and aeronautical chart.

The Administration provides technical and financial assistance to airport sponsors and owners in the preparation of master plans and in improvements to facilities. Standardized runway markings are applied and maintained at airports throughout the State. In cooperation with other agencies, the Administration has prepared a Maryland Aviation System Plan (Code Transportation Article, secs. 5-101 through 5-1105).

The Executive Director is appointed by the Secretary of Transportation with the Governor's approval and Maryland Aviation Commission advice.

Under the Administration are four main units: Business Management and Administration; Facilities Development and Engineering; Operations and Maintenance; and Technology, Human Resources, Safety, and Training. The Administration also oversees the Office of Fair Practices, and the Office of Regional Aviation Assistance.

Business Management and Administration started in April 2002 as Development and Administration and reorganized in July 2003 under its current name. It functions through four offices: Air Service Development and Strategic Analysis; Commercial Management; Finance; and Marketing, Communications, and Customer Service.

In January 2010, Facilities Development and Engineering became Development and Environmental Services, and reverted to its original name in July 2010.

Facilities Development and Engineering oversees five offices: Capital Programs; Design and Construction; Noise and Land Use Compatability; Planning and Environmental Services; and Procurement.

Operations and Maintenance organized in April 2002 as Airport Operations, became Operations and Security in July 2003, and Operations, Public Safety, and Security in August 2005. In January 2008, it combined with Maintenance, Utilities, and Terminal Service under its current name.

Baltimore/Washington International Thurgood Marshall Airport (BWI) and Martin State Airport are overseen by Operations and Maintenance as are six offices: Fire and Rescue; Maintenance and Utilities; Operations; Parking and Transportation; Security; and Terminal and Landside Operations. Operations and Maintenance also serves as liaison to the Maryland Transportation Authority Police detachment assigned to BWI and the Director of the Transportation Security Administration, a federal agency.

Technology, Human Resources, Safety, and Training began as Technology and Community Affairs and assumed its present name in 2010. It is responsible for four offices: Business Relations; Human Resources; Safety, Training, and Risk Management; and Technology.


707 North Calvert St., Baltimore, MD 21202

Created in 1971, the State Highway Administration constructs and maintains State roads and bridges (Chapter 526, Acts of 1970; Code Transportation Article, secs. 8-101 through 8-812). Prior to 1971, State highway programs had been administered by the State Roads Commission.

Heading the Administration, the State Highway Administrator is appointed by the Secretary of Transportation with the Governor's aproval.

Under the State Highway Administration are the State Roads Commission, and three main offices: Audits, Information Technology, and Administration; Operations; and Planning, Engineering, Real Estate, and Environment.

The Office of Policy and Research started in 1994 as the Office of Highway Policy Assessment, was renamed the Office of Highway Policy and Technology Utilization in July 1998, and received its present name in March 1999. The Office seeks to ensure that Maryland derives optimal benefits from the federal highway program. Representing the State on technical issues and policy, the Office works with the Federal Highway Administration, the American Association of State Highway and Transportation Officials, and kindred groups. The Office also works with other units to analyze issues, develop policy, and recommend State and federal highway legislation.


Administration formerly was Audits, Information Technology, and Administration and adopted its present name in 2014.

Under Administration are five offices: Administration; Audits; Equal Opportunity; Information Technology; and Procurement and Contract Management.


707 North Calvert St., Room 404, Baltimore, MD 21202

Operations began in 1908 with the creation of the State Roads Commission. Commision duties were assumed by the State Highway Administration through the Office of Chief Engineer in 1971. The Office reorganized as Operations in August 2000. Operations is responsible for the engineering of highways and bridges under the jurisdiction of the State Highway Administration. The Chief Engineer provides guidance to the District Engineers and monitors the whole program.

Under Operations are the District Engineers and five offices: Construction; Coordinated Highways Action Response Team (CHART) and Intelligent Transportation Systems (ITS) Development; Maintenance; Materials and Technology; and Traffic and Safety. The Chief Engineer is responsible for the Coordinated Highways Action Response Team.

District Engineers work to provide the traveling public with safe roads. Within their geographic areas, District Engineers administer and implement programs and policies of the State Highway Administration and Department of Transportation. They oversee bridge and road construction and maintenance; develop and manage district budgets; and recommend improvements for traffic.

The State Highway Administration has divided the State into seven engineering districts. District Engineers represent the State Highway Administration in all public matters at the district level. They also make recommendations to and coordinate their work with representatives of the Federal Highway Administration, the Department of Transportation, other State agencies, local government, and the public.

The Office of Construction works to expedite highway construction and reconstruction projects. The Office processes contracts, pays contractors, inspects construction projects, and establishes policies and procedures for projects in the State highway system.


The Office of Maintenance advises the Administrator about highway maintenance and equipment needs, facilities management, emergency response, and manpower and resource allocation. The Office also purchases, installs, and repairs wireless communications devices used in the State highway system. Technicians service devices such as travelers advisory radio, closed circuit television, overhead speed detectors, weather information systems, and two-way radios.

The Office of Materials and Technology evaluates and tests materials used in the State highway infrastructure. Services also are provided to counties and municipalities, and other State agencies.

Hot asphalt mix, concrete, and metals are monitored through four regional laboratories: Central Regional Laboratory in Brooklandville (Baltimore County); Southern Regional Laboratory in Greenbelt (Prince George's County); Eastern Regional Laboratory in Easton (Talbot County); and Western Regional Laboratory in Hancock (Washington County).

In 1991, the Office of Traffic and Safety formed.

The Office operates and maintains some 3,000 electrical traffic control devices statewide, and provides maintenance assistance to the State Highway Districts for highway signs, particularly large or overhead installations. It also develops, coordinates, and manages the statewide inspection and weighing of commercial vehicles; manages the Maryland Automated Accident Reporting System, and provides data analysis and technical support for the Activities Report of the Maryland Motor Carrier Program. In addition, the Office analyzes and disseminates highway safety statistics, and plans, designs, and engineers solutions to traffic problems.

For commercial motor vehicles, the Office has multiple responsibilities. It issues permits for vehicles that exceed legal size and weight limits; formulates and monitors the State's annual Commercial Vehicle Safety Plan; and publishes the Maryland Trucker's Handbook and Maryland Trucker's Map.


Planning, Engineering, Real Estate, and Environment organized in August 2000 as Planning and Engineering, and received its present name in July 2008.

This division oversees five offices: Environmental Design; Highway Development; Planning and Preliminary Engineering; Real Estate; and Structures.

Created in 1985, the Office of Planning and Preliminary Engineering directs and manages systems planning and project planning for the State Highway Administration and develops the six-year capital program of the Administration.

The Office of Real Estate dates from 1930 when the Right-of-Way Department was created under the State Roads Commission. In 1997, the Office was placed under the Office of Chief Engineer. In August 2000, it moved to Planning and Engineering.

For the construction of State Highway Administration projects in the Consolidated Transportation Program, the Office of Real Estate directs statewide acquisition of land and relocation of people and businesses. If the amicable purchase of land is not possible, the Office requests authorization from the State Roads Commission to condemn property. The Office also leases properties of the State Highway Administration, sells excess land parcels, and licenses billboards and other outdoor advertising along State highways.


[photo, Motor Vehicle Administration, 6601 Ritchie Highway, NE, Glen Burnie, Maryland] 6601 Ritchie Highway, NE, Glen Burnie, MD 21062

Duties of the Motor Vehicle Administration began in 1910 when the Office of the Commissioner of Motor Vehicles was established (Chapter 207, Acts of 1910). The Commissioner was authorized to issue drivers' licenses and, from 1914 to 1935, employed Motorcycle Deputies to enforce traffic laws throughout the State. The Office became the Department of Motor Vehicles in 1943 (Chapter 1007, Acts of 1943). In 1971, the Department was renamed the Motor Vehicle Administration and placed within the Department of Transportation (Chapter 526, Acts of 1970).

Motor Vehicle Administration, 6601 Ritchie Highway, NE, Glen Burnie, Maryland, October 2002. Photo by Diane F. Evartt.

[photo, Oversized replica of yellow crash-test dummy with safety belt, Motor Vehicle Administration, 6601 Ritchie Highway, NE, Glen Burnie, Maryland] The Administration issues motor vehicle certificates of title and registration, and drivers' licenses. Welcome to Maryland, a pamphlet designed to aid new Maryland residents in obtaining a driver's license and vehicle registration, is available free from the MVA Customer Service Center.

Businesses and occupations relating to motor vehicles also are licensed by the Administration. It licenses motor vehicle dealers and salesmen; driving instructors and those who operate drivers' schools; title service agents; automotive dismantlers, recyclers, and scrap processors; and, for certain purposes, motor vehicle manufacturers, distributors, and those who run factory branches (Code Transportation Article, secs. 15-101 through 15-807).

Oversized replica of yellow crash-test dummy with safety belt, Motor Vehicle Administration, 6601 Ritchie Highway, NE, Glen Burnie, Maryland, September 2014. Photo by Diane F. Evartt.

Under the Motor Vehicle Administration, the State Highway Safety Program is conducted by the Maryland Highway Safety Office (Code Transportation Article, secs. 2-401 through 2-409).

Since October 2011, the Motor Vehicle Administrator has served as the Governor's Highway Safety Representative.

The Administration's main functions are carried out by two divisions: Central Operations and Safety Programs; and Operations (Code Transportation Article, secs. 12-101 through 12-209).

Units reporting directly to the Administrator include Audit; Civil Rights and Fair Practice; External Affairs; Facilities Management and Engineering; the Maryland Highway Safety Office; Information Technology; Investigations; and Planning and Capital Programs.


Central Operations and Safety Programs began as Driver and Vehicle Policies and Programs, and adopted its present name in March 2012.

This division oversees two offices: Driver Programs, and Vehicle Programs. Also under the division are Driver Safety; Legislative Compliance; and Project Management. The Division is aided by the Medical Advisory Board.

The Office of Driver Programs began as Driver Education and Licensing, and assumed its current name in 2006. It is responsible for Administrative Adjudication; Driver Instructional Services; Driver Services; and Driver Wellness and Safety.

The Office of Vehicle Programs was established in 2006. It oversees Business Licensing and Consumer Services; Insurance Compliance; Motor Carrier and Electronic Services; Vehicle Records; and Vehicle Services.


Operations started in 1969 when the Division of Field Services was created to decentralize public services within the Motor Vehicle Administration through a series of branch offices. That became Field Operations, then Regional Operations in 1997, Office of Operations in 2004, and assumed its present name in April 2008.

Today, Operations consists of Customer Relations, Branch Operations and Compliance, County Offices, District Offices, and Vehicle Compliance and Safety.

Vehicle Compliance and Safety began as Vehicle Safety and Customer Information Services and assumed its present name in April 2008. It is responsible for the Customer Service Center; and Vehicle Inspection Services.


[photo, World Trade Center Baltimore,
401 East Pratt St, Baltimore, Maryland] The Maryland Port Commission was authorized in 1988 (Chapter 541, Acts of 1988). The Commission oversees the Maryland Port Administration. By devising flexible procedures, particularly for personnel and procurement, the Commission works to give the Port of Baltimore the competitive edge in maritime trade.

The Commission has seven voting members. Six are appointed to three-year terms by the Governor with Senate advice and consent. The Secretary of Transportation serves as chair (Code Transportation Article, secs. 6-201 through 6-204). Since 2007, the Secretary of Business and Economic Development has been a nonvoting member (Chapter 515, Acts of 2007).

World Trade Center Baltimore, 401 East Pratt St., Baltimore, Maryland, February 2008. Photo by Diane F. Evartt.

[photo, World Trade Center Baltimore,
401 East Pratt St, Baltimore, Maryland]


World Trade Center Baltimore, 401 East Pratt St., Baltimore, MD 21202 - 3041

In 1956, the Maryland Port Administration began as the Maryland Port Authority (Chapter 2, Acts of Special Session of 1956). The Authority became the Maryland Port Administration in 1971 (Chapter 526, Acts of 1970). The Administration was made part of the Department of Transportation in 1971.

World Trade Center Baltimore, 401 East Pratt St., Baltimore, Maryland, July 2008. Photo by Diane F. Evartt.

The Administration seeks to promote and increase waterborne commerce in Maryland, particularly at the Helen Delich Bentley Port of Baltimore. It works to improve and expand Port facilities.

The Administration improves facilities and strengthens the workings of the private operator. If private facilities are inadequate, the Adminstration may construct and, if necessary, operate supplementary public facilities (Code Transportation Article, secs. 6-101 through 6-502). In 1979, operation of the Port of Cambridge was placed under the control of the Administration (Chapter 280, Acts of 1979).

Work of the Administration is carried out by: Engineering; Finance; Maritime Commercial Management; Marketing; and Operations. The Administration also operates field offices in New York, Pittsburgh, and Chicago, and is represented in Europe, Latin America, and the Far East.

The World Trade Center Baltimore is owned and operated by the Administration.

Finance was first the Administration and Business Management Department. In 1993 the Department was renamed Administration. Fiscal responsibilities of this office started as the Finance Department which reorganized in 1993 as Financial Services. It merged in 1996 with Administration to form Administration and Finance, and reformed as Finance in 1999.

For the Port Administration, Finance directs financial affairs and management information systems, including accounting, budget, information services, and procurement.

Maritime Commercial Management began in 1977 as the World Trade Center - Baltimore. It became World Trade Center Marketing and Leasing in 1995, and reorganized as Property Management in 1999. It assumed its present name in April 2005. This office manages the World Trade Center Baltimore. To other countries, it also markets the Port of Baltimore, Baltimore City, and the State of Maryland through the World Trade Center Association, which has over 200 members in 54 nations.


Through a network of regional and international offices, Marketing promotes the movement of waterborne commerce through Maryland's marine terminals, thereby creating revenues and employment and improving the State's economy. In FY2010, 7.6 million tons of cargo were shipped through the Port Administration facilities, with revenues of $69.3 million.


Operations started as the Operations Department. In 1993, it reformed as Operational Services and received its present name in 1997.

Operations works to provide safe and efficient marine terminals for handling waterborne commerce. Public marine terminals are located at Seagirt, Dundalk, North Locust Point, and South Locust Point. Operations also is responsible for the Fairfield Automobile Terminals, Cruise Maryland Terminal, and the Intermodal Container Transfer Facility adjacent to Seagirt. The Cruise Maryland Terminal opened in 2006, at South Locust Point, with cruise destinations in Bermuda, the Bahamas, the Western Caribbean, Canada, and New England.

Under Operations are four units: Crane Maintenance, Facility Maintenance, Logistics, and Terminal Operations.

Maryland International Terminals, a nonprofit subsidiary of the Maryland Port Administration, was created in 1990 to give the Port Administration a direct role in labor negotiations and in operating public port facilities.


[photo, William Donald Schaefer Tower, 6 St. Paul St., Baltimore, Maryland] William Donald Schaefer Tower, 6 St. Paul St., 2nd floor, Baltimore, MD 21202 - 1614

In 1961, the Maryland Transit Administration (MTA) started as the Metropolitan Transit Authority (Chapter 670, Acts of 1961). As part of the Department of Transportation, the Mass Transit Administration was created in 1971 (Chapter 526, Acts of 1970). It was renamed the Maryland Transit Administration in October 2001 (Chapter 730, Acts of 2001).

William Donald Schaefer Tower, 6 St. Paul St., Baltimore, Maryland, July 2003. Photo by Diane F. Evartt.

Operating and maintaining the public bus, subway and rail systems, the Maryland Transit Administration is responsible for public transportation in Maryland. Local and commuter bus lines, the Baltimore Metro subway system, the Central Light Rail Line, and the Maryland Commuter (MARC) Rail Passenger Service are developed, constructed, operated, and maintained by the Administration.

The Administration provides transportation to the Baltimore metropolitan area, including Anne Arundel County, Baltimore City, and Baltimore County. Commuter bus service also links Howard and Harford Counties to Baltimore City, and southern Maryland to Washington, DC. In addition, the Administration gives technical and financial assistance to develop or improve locally operated transit systems in urban and rural areas throughout the State (Code Transportation Article, secs. 7-101 through 7-706).

For disabled persons unable to use any fixed-route transit service, the Administration operates Mobility, a specialized door-to-door service.

To streamline services, the Administration introduced CharmCard in September 2010. A rechargeable smart fare card, CharmCard can be used to pay fares on local buses, metro subway, and light rail services operated by the Administration. It also can be used for fares on all systems that accept the Washington Metro's SmarTrip card.

Formerly the work of the Administration had been carried out by three main components: Engineering, Support Services, and Statewide Service Development; Service Oversight, Core Services, and Information Technology; and Transit Development and Delivery. However, in December 2013, the Administration reorganized, with three deputy administrators overseeing Administration; Operations; and Planning, Program, and Engineering.

Reporting directly to the Maryland Transit Administrator are the Maryland Transit Administration Police, Transit Development and Delivery, and four offices: Audits; Communications and Marketing; Farebox Recovery; and Safety, Quality Assurance, and Risk Management. Two offices report to the Chief of Staff: Governmental Affairs; and Performance Management and Statistical Analysis. The Administration is aided by the Maryland Transit Administration Citizens Advisory Committee, and the Maryland Transit Administration Stakeholder Work Group.

In April 1988, the Office of Public Information began as the Communications Department. It became the Office of Media and Public Relations in 1993, the Office of Transit Communications in 1995, and the Office of Communications in 1998. In 2000, it was renamed Communications, and in December 2005 the Office of Public Information. The communication function moved to the Office of Communications and Marketing in April 2007. The Office was made part of Service Oversight, Core Services, and Information Technology in January 2011. Renamed Office of Communications, Marketing and Media Relations, it was placed directly under the Mass Transit Administrator in January 2013. In July 2015, it reverted to its present name.

The Office is responsible for transit reports, and printing and distributing timetables and schedules. Further, the Office develops and implements advertising and marketing programs to promote the use of public transportation. It designs and produces brochures, flyers, newsletters, signs, displays, vehicle markings, timetables, and logos to inform the public about transportation services. To increase revenue, the Office grants advertising rights on buses, Metro light rail, MARC trains, and station platforms.

In 1972, the Maryland Transit Administration Police was established as the Mass Transit Administration Police. In October 2001, the agency adopted its current name (Chapter 730, Acts of 2001). In 2004, the Police moved from Transit Operations to Office of Administrator; in March 2007, to Operations; and in December 2009, back to the Office of Administrator.

Within the transit system, the Police ensures a safe and orderly environment.

Formed in December 2013, Administration oversees Fare Collection Systems and Services, the Information Technology Group, Operations Compliance and Investigations, and five offices: Fair Practices; Finance; Human Resources; Labor and Employee Relations; and Procurement.


In 2011, Operations began as Service Oversight, Core Services, and Personnel Services. It restructured as Service Oversight, Core Services, and Information Technology in January 2011. In December 2013, it reorganized as Operations.

Operations is responsible for Core Operations, and Core Support.



Formed in December 2013 under the Maryland Transit Administration, Core Support is responsible for the Operations Control Center and three offices: Customer Service; Operations Training; and Service Development.

The Office of Customer Service began as Customer Services, became the Office of Customer Information in 2004, the Office of Customer and Community Relations in January 2013, and adopted its present name in 2015.

Bus, subway and train service schedules and other information about public transportation are distributed by the Office. The Office also considers suggestions from customers, responds to complaints from riders, and resolves problems. For all modes of transportation, the Office processes customer refunds. In addition, the Office holds fairs and conferences, and mounts displays to inform citizens about public transportation. At Union Station in Washington, DC, the Office runs a customer service booth during the week.

The Office is responsible for three divisions: Senior Initiatives; Special Projects; and Transit Information Services.

The Office of Service Development began as Planning and Scheduling. When oversight of the NEXT System was added to its responsibilities, it became the Office of NEXT System, Planning and Scheduling in 2004. The NEXT System was an advanced technology software system that used global positioning satellites and wireless technology to provide real-time information about when a bus or train will arrive, and enhanced transit security systems. When the NEXT System, was not fully implemented by the State, the Office returned to its core function of planning and scheduling. In April 2007, it was reorganized as the Office of Service Development.


Planning, Program, and Engineering began as Engineering, Support Services, and Statewide Service Development and restructured under its present name in December 2013. It oversees the Office of Engineering and Statewide Service Development.


Established in December 2013, Statewide Service Development oversees the Maryland Rail Commuter (MARC) Train and Commuter Bus Operations, and two service offices: Local Transit Support; and Planning.


Under the Maryland Transit Administration, Transit Development and Delivery formed in February 2011 to provide support for major ongoing transit initiatives, such as the Purple Line. For these projects, Transit Development and Delivery oversees engineering, environmental planning, scheduling, cost estimating and controls, and construction management.

In the preliminary engineering phase, the Purple Line is a proposed 16-mile east-west light-rail transit line, running from Bethesda in Montgomery County to New Carrollton in Prince George's County, and connecting to Metrorail, MARC, Amtrak, and local bus routes. If funding is available, final design and construction starts in 2015, with service beginning in 2020.


2310 Broening Highway, Suite 150, Baltimore, MD 21224

The Maryland Transportation Authority governs and sets policy for the State's toll roads, bridges, and tunnels (Code Transportation Article, secs. 4-201 through 4-404). The Authority was created in 1971 by the same legislation which established the Department of Transportation (Chapter 526, Acts of 1970). At that time, authority for the Susquehanna River Bridge (Thomas J. Hatem Memorial Bridge), Potomac River Bridge (Governor Harry W. Nice Memorial Bridge), Chesapeake Bay Bridge, Baltimore Harbor Tunnel, and the John F. Kennedy Memorial Highway transferred to the Authority from the State Roads Commission. The Authority is not funded by the State, nor is it a unit of the Department.

The role of the Maryland Transportation Authority in the State's integrated transportation system is based on legislation passed in 1937 (Chapter 356, Acts of 1937). To quickly build the bridges and tunnels necessary in a state with extensive water area, the legislature empowered the State Roads Commission to construct, operate, and maintain bridges and tunnels by issuing revenue bonds. No State funds were to be used, the credit of the State was not pledged, and the facilities were to be operated on revenues from tolls.

The Maryland Transportation Authority now owns, operates, and maintains the State's eight toll facilities. These include four toll bridges, the Baltimore Harbor Tunnel, the Fort McHenry Tunnel, the John F. Kennedy Memorial Highway, and the Intercounty Connector. In Prince George's and Montgomery counties, the first segment of the Intercounty Connector (Maryland Route 200), opened to traffic on February 23, 2011. The second segment opened to traffic on November 22, 2011, and the final section was completed November 9, 2014. All toll facilities were constructed with proceeds from the sale of revenue bonds and from toll revenues. They are operated and maintained through tolls charged to users.

Engineering and finance operations of the Authority center at the Francis Scott Key Bridge, Baltimore's outer harbor crossing.

The Authority consists of the Secretary of Transportation as chair and eight members appointed for three-year terms by the Governor with Senate advice and consent (Code Transportation Article, secs. 4-101 through 4-404).

In April 2004, the Authority reorganized into three main functions: Business Services; Facility Development; and Operations and Public Safety. In December 2008, the Authority again restructured, with the Executive Secretary overseeing six divisions: Administration; Capital Planning; Engineering and Construction Management; Finance; Procurement and Statutory Compliance; and Strategic Development. The Deputy Executive Secretary was responsible for Operations and Public Safety.

Further reorganization in 2009 transferred the six divisions formerly overseen by the Executive Secretary to the Deputy Executive Secretary, while the Division of Operations and the Maryland Transportation Authority Police began reporting directly to the Executive Secretary. In December 2009, the Deputy Executive Secretary again became responsible for the Division of Operations.

Effective September 2012, the Deputy Executive Secretary began to oversee seven divisions: Administration; Capital Planning; Civil and Fair Practices; Engineering and Construction Management; Finance; Operations; and Strategic Development.

In June 2014, the Executive Secretary and Deputy Executive Secretary were renamed the Executive Director and Deputy Executive Director.

4330 Broening Highway, Baltimore, MD 21222

The Maryland Transportation Authority Police originated as the Toll Facilities Police, established in 1971 as part of the Maryland Transportation Authority. The Police received its present name in 1993 (Chapter 626, Acts of 1993). The Police enforces laws and control traffic at turnpike, toll bridge and tunnel facilities; the Baltimore/Washington Thurgood Marshall International Airport; and properties under the jurisdiction of the Maryland Port Administration.



In March 2005, the Division of Engineering and Construction Management formed to provide oversight of Authority projects either planned or under construction, including the Inter County Connector, improvements to the John F. Kennedy Memorial Highway (I-95), and repairs to the Chesapeake Bay Bridge and the Thomas J. Hatem Memorial Bridge.

In 1995, the Division of Operations began as Operations. It reorganized as Division of Facilities in October 1998, and under its present name in April 2004.

The Division oversees all bridges, tunnels, and turnpikes under the jurisdiction of the Maryland Transportation Authority, as well as the E-Z Pass System. Oversight involves administrative functions, and services to users. Formerly, bridges, tunnels, and turnpikes each had been administered separately.

Each facility administrator is responsible for traffic control and the collection, disposition, and safeguarding of tolls. Each ensures that roads, structures, facilities, and approaches are maintained. Along the John F. Kennedy Memorial Highway, the administrator also oversees the operation of service plazas, and their restaurants and service stations.

Electronic toll-collection is available at all seven Division toll facilities. Initiated in 1999 as M-TAG, the system allows drivers to purchase toll trips in advance with several options available. A driver receives a small radio frequency transponder to place on the inside of a vehicle's windshield. As the vehicle passes through the toll plaza, trips are recorded and automatically deducted from the customer's account. "Members only" lanes allow a vehichle to pass through the toll plaza without stopping, at a slow posted rate of speed. In January 2003, M-TAG became part of the E-Z Pass system currently used in Delaware, Illinois, Indiana, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia, and West Virginia.

The Division operates through three components: E-Z Pass Operations; Facility Operations; and Support Operations.


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